Lacanau : 06 35 44 39 79 / La Palmyre :  06 99 32 44 09
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Booking

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Book on site
or by phone at:
phone
06 35 44 39 79
Or online
Online booking
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Everything you need to know

Got questions? We’ve got answers! Here is everything you need to prepare for your Splash Park session.

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Booking & preparation

Do I need to book?

Booking isn't mandatory, but we highly recommend it to guarantee your spot. You can book online, by phone, or on-site.

How long is a session?

We offer 1h, 1.5h, or 2h sessions. You choose how much fun you want!

What if I’m late?

We’ll try to move your session if possible. If the park is full, you can start when you arrive, but your session will still end at the original time. Lost time cannot be made up.

Do spectators have to pay?

 No. Only participants pay for entry. Friends and family staying on dry land can enter for free.

What are the prices?

Groups & Events:

Need a custom quote? Email us:

Health & safety

How old do I need to be?

The park is open to everyone aged 7 and up. For safety reasons, children aged 7 to 10 must be accompanied by an adult on the structures.

Is a life jacket mandatory?

Yes, absolutely. Everyone (adults and children) must wear a life jacket. We provide them, and the cost is included in your entry.

Can I participate if I’m pregnant?

No. For safety reasons (risk of falls or impact), the park is not accessible to pregnant women.

Can I participate with an injury?

 Please talk to our team before booking. If you have any doubts, always check with your doctor first.

How deep is the lake?

Our staff on-site can give you specific details depending on the location.

Alcohol & Drugs

For everyone’s safety, anyone showing signs of intoxication or under the influence of drugs will be refused entry. No refunds will be given.

Equipment & personal belongings

Can I bring a camera or phone?

We strongly advise against bringing electronic devices. Splash Park is not responsible for any loss, theft, or damage.

Do I need a wetsuit? Do you rent them?

Wetsuits are not mandatory, but you can wear your own. Please note: we do not rent wetsuits.

Can I wear non-slip socks?

They aren't required, but they are allowed! 

We also sell them at the front desk for €2 a pair.

Can I wear glasses or goggles?

We advise against wearing glasses for safety. If you really need them, please use a strap to avoid losing them.

Can I keep my jewelry on?

We strongly recommend removing all jewelry to avoid loss or injury. We are not responsible for any damage or loss.

Weather & services

What happens if the weather is bad?

  • Rain: The park stays open!
  • Storms/Lightning: The park will be evacuated for your safety. Please follow staff instructions. If we cannot reopen, you will receive a partial refund based on your remaining time.

Can I take a break or leave early?

Yes, you manage your own time. However, breaks do not extend your session. If you decide to stop, please return your life jacket and wristband to the staff.

Is there food on-site?

    • LACANAU: No food on-site, but there are many snacks and restaurants nearby.

    LA PALMYRE: We have a snack bar (sweet and savory).

Are there toilets and changing rooms?

  • LACANAU: Public toilets are nearby. No changing rooms on-site.
  • LA PALMYRE: Toilets are available.

Is there a car park ?

Yes, there is a large free car park on-site (subject to availability).

Still have questions?

Our team is here to help!

Contact the park of:

> Lacanau at 06 35 44 39 79

> Lacanau at contactlacanau@splash-park.fr

> La Palmyre at 06 99 32 44 09

> La Palmyre at contactlapalmyre@splash-park.fr