Lacanau : 06 35 44 39 79 / La Palmyre :  06 99 32 44 09
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Booking

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Book on site
or by phone at:
phone
06 35 44 39 79
Or online
Online booking
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A question ?

Here you will find the answers to the most
frequently asked questions of the Splash Park teams:

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How long can we do the activity?

You can choose a 1h, 1h30 ou 2h session to enjoy the activity.

Should I wear a wetsuit?

No, it is not mandatory to wear a wetsuit. Wearing a wetsuit is a personal choice.

What happens if there is a storm / thunderstorm?

If there is a thunderstorm / storm overhead, we pause the activity and get all participants out of the water. We resume once the storm / storm has passed.
 
This means that we may have to delay subsequent sessions if this happens.

Opening days and times?

Splash Park Lacanau:
From Saturday June 25 to Sunday September 11, 2022
June and September: 1 p.m. to 7
p.m.
July and August: 11 a.m. to 8 p.m.

Splash Park Hourtin:
From Saturday July 2 to Wednesday August 28, 2022

From 10 a.m. to 1 p.m. / from 2 p.m. to 8 p.m.

Can I participate if I am under alcohol, drugs or strong medication / treatment?

No, water, drugs and alcohol do not mix. Strong medications, drugs, and alcohol impair your judgment, coordination, reaction time, and perception of risk to yourself and others. You will not be admitted to the park for safety reasons if we suspect that you are under the influence of drugs or alcohol. There will be no refund.

Do I need to book before coming?

We highly recommend booking in advance, either by phone, on-site, or directly on our website :
splash-park.fr

  • Number Lacanau : 06.35.44.39.79
  • Number La Palmyre : 06.99.32.44.09

Are there toilets?

Yes, there are public toilets a few meters from the park.

What should I do if I have a pre-existing injury?

We advise you to avoid taking part in the activity.
 
If you have chosen to participate, be very careful when you are on the park. If in doubt, ask your doctor for advice.
 
We cannot be held responsible for any aggravation of the existing injury.

Are there any reduced fares ?

We offer discounted rates for groups starting from 8 people and for groups of 12 or more.
We also offer 10-entry passes for 1-hour or 1.5-hour sessions, as well as Family Passes (1h or 1.5h) including 2 adults and 2 children under 18.

For full details, please check our Rates page.

Can I end my session earlier?

Yes, if you want to rest or if you are tired of it, you can leave the session at any time. You can only return to the park during the same session. You will not be able to carry over the remaining time to another session.

Is there anything to eat on site?

At Lacanau, we don’t offer food service on-site, but there are great restaurants and snack bars just a few steps from the Splash Park.
At La Palmyre, we offer an on-site snack bar with plenty of delicious treats to enjoy throughout the day.

From what age can we do the activity?

The activity is available from age 7. Children aged 7 to 10 must be accompanied by an adult.

Is it as much for adults as for children?

Absolutely, the water park is suitable for adults and children. It's a fantastic activity for the whole family to enjoy together. It's a challenge for adults and children and great fun for everyone.
 
However, children must be at least 7 years old to participate in the activity.

Can you buy non-slip socks?

Non-slip socks are available for purchase on-site.
Price : 2€

Are there changing rooms?

No Changing room on site.

Can I wear swimming goggles in the park?

Yes, you can wear swimming goggles but it really isn't necessary. It may even bother you more during the activity.
 
We cannot be held responsible for any loss or damage.

Can I come with friends or family who are not taking part in the activity? Does it pay for them?

It is quite possible to come with people who do not participate in the activity. They can settle on the beach next door.
 
Only people who participate in the activity will have to pay.

Do you have to know how to swim?

Yes, you have to have the basics of swimming and be comfortable with the fact that you will not have feet.
Also note that it is very likely that your head will go underwater.

Can I participate if I am pregnant?

No, for your safety and that of your unborn child, we advise you not to participate in the activity if you are pregnant. We strongly advise you not to participate if you suspect or are early in your pregnancy.

Can we rent wetsuits?

No, we do not rent wetsuits.
 
If you wish to wear one for the activity, please take your own or rent one from a store/place offering this service.

Can I wear glasses in the park?

No, we advise you not to wear your glasses on the park. If you must wear your glasses, you do so at your own risk, as there is a high risk of losing or damaging them.

Do you have to be in good physical condition to participate?

You will need to be reasonably fit to participate, as you will need to be able to pull yourself up from the water onto the inflatables. You will also have to swim in the park.

As with any physical activity, you will need to verify that you meet medical and health conditions before going to the water park

Is the session canceled if it rains?

No, and anyway you will still get wet.
It's great fun in the rain.

Should I wear a life jacket? 

Yes, for safety reasons, wearing a buoyancy aid is mandatory to participate in the activity (child and adult)
 
These are provided by us and included in the admission price.

How deep is the lake?

The depth is 1.5m / 2m in front and 4m at the bottom of the park.

Is there parking?

Yes there is a large free car park nearby. Subject to availability.

Can I carry a camera on the park?

It is not advisable to take a camera and / or camera during the activity but it is not prohibited.
 
If you wish to take it with you, it is strongly recommended to secure the devices with a chest harness.
 
We cannot be held responsible for lost or damaged devices, wearing the camera and/or video camera is at your own risk.

What if I'm late?

It is your responsibility to arrive on time. We cannot be held responsible for your arrival. We will do our best to get you into the session as soon as possible, but this cannot be guaranteed.
 
We strongly advise you allow plenty of time for traffic, local events and holidays, and arrive at the park at least 15 minutes before your reservation.

Are there reduced rates for groups?

Yes there are group rates subject to certain conditions. For more information, see the rates tab.

You have not found the answer to your question ?

Contact us!

Contact the park of:

> Lacanau at 06 35 44 39 79

> Lacanau at contactlacanau@splash-park.fr

> La Palmyre at 06 35 44 39 79

> La Palmyre at contactlapalmyre@contact-park.fr